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Unanswered Discussion Threads in BI Platform

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    0 0

    Hello All,

     

    We are using EH&S Web interface to display the generated Safety Data Sheet on the web.

    The web interface servers are used to host the application.

    We are having Apache Tomcat application.

     

    To give you a brief about our solution in place:

    We are using Tomcat Application to host the web interface. The SDS are generated at ECC end. We have separate web interface servers to host this application.

    SDS generated at SAP end, are available on the website of our customer via this web interface.

    We dont have PLM in our case. The SDS are generated at SAP end via WWI server, Stored/Kept via DMS and then displayed on Website.


    Things were working fine and customers were able to get the SDS via website until we restarted the web interface server.

     

    After restart of one of our web interface server we are getting this error - Could not initialize class com.sap.mw.jco.JCO

    The complete details of the error are as mentioned below:

     

    HTTP Status 500 -


    type Exception report

    message

    descriptionThe server encountered an internal error () that prevented it from fulfilling this request.

    exception

    org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class com.sap.mw.jco.JCO org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:532) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:440) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:391) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) 

     

    root cause

    javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class com.sap.mw.jco.JCO org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:915) org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:844) org.apache.jsp.XXXXXXXXX.search.search_005findex_jsp._jspService(search_005findex_jsp.java:164) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:417) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:391) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) 

     

    root cause

    java.lang.NoClassDefFoundError: Could not initialize class com.sap.mw.jco.JCO COM.td.ehswww.ehsconnection.GenericEhsAccess.establishConnection(GenericEhsAccess.java:194) COM.td.ehswww.ehsconnection.GenericEhsAccess.validateUser(GenericEhsAccess.java:619) COM.td.ehswww.jsp.ServiceBean.authent(ServiceBean.java:923) org.apache.jsp.XXXXXXXXX.search.search_005findex_jsp._jspService(search_005findex_jsp.java:107) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:417) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:391) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334) javax.servlet.http.HttpServlet.service(HttpServlet.java:722) 

     

    noteThe full stack trace of the root cause is available in the Apache Tomcat/7.0.8 logs.

     

     

    Can anyone guide me on how to check JCO configuration in Apache.?

    What all things I can check in order to verify JCO configuration.?

    Our version would also be quite old so is it possible to upgrade it.?

     

    We have tried a lot to solve this error at our end, but we could not resolve this error.

     

    Best Regards,

     

    Aarohi


    0 0

    Hi Experts,

     

    Our team is facing a strange issue here -

     

    1. We created an Universe [.unv] file using a HANA OLAP connection .
    2. We exported it to the repository and tried creating a report in webIntelligence and all the objects are showing.
    3. Opened IDT and converted the universe from .unv to .unx file and the file got saved in the repository .
    4. Retrieved the universe from repository to check integrity of the connection and it looks healthy
    5. check integrity of the .blx layer though shows some universe design issues but that should not be a showstopper by any means . It should throw error while executing reports though .
    6. I published the .unx file again .
    7. Opened a report using the .unx file instead of the .unv file which showed the objects properly . This is what I can observe . Only classes are displayed  no objects are showing .
    8. The entire test was carried out using 'Administrator' id  .
    9. We are using BusinessObjects 4.1  SP 5 on windows 2008 SP1 servers.

     

    Please suggest .

     

    Regards,

    Sourav Roy


    0 0
  • 06/01/15--23:56: Browser Supported
  • Hello,

     

    Our business looking for compatible version for IE11. Right now they are on 3.1 SP06. Would this version support IE 11 ? Or need to upgrade to SP07 ?

     

    Also , can you guide me PAM document which shows all the details of infrastructure supported for 3.1. I can find it for 4.1 but not for 3.1

     

    Regards,

    S


    0 0

    Hallo Guys

     

    I know there are a few topics on this, but somehow none of them have resolved our problem. I reffered to this discussion CR Enterprise - SQL 2008 Connection Error "[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified", but the problem still persists. Any suggestions?

     

    We want to use the Auditing universe and reports. We are on BO 4.1 SP4

     

    Regards

    Antonette


    0 0

    Hi Team,

     

    When we schedule the crystal report, and destination set as inbox, we get 'Copy' as default option selected.

     

    In our case the users schedule the report to groups which leads to create multiple copies of single report in OFRS resulting low disk space.

     

    Is there a way we can set 'Shortcut' as the default option.

     

    Env: Windows 2008

    BO version: BO XI 3.1 Sp5

    Default tomcat 5.5

     

    Please let me know in case of more queries.

     

    Regards,

    Mitesh Joshi


    0 0

    Hi Guys,

    Can anyone explain me how to create dashboards based on BEx Query.


    0 0
  • 06/02/15--08:44: Licenses - Analyst vs Viewer
  • Hi,

     

    I have been informed that the SAP BI 4 licenses have been setup as follows:

     

    - Analyst License: User can amend/create reports in SAP BI 4 Suite (WebI, OLAP analysis)

    - Viewer License: If the user has a SAP ECC or BW license they can use SAP BI 4 as well for "free" or should i say its included.

     

    Question I have:

    - Is there any more information on this anywhere?

    - How does this work from a SAP BI 4 license key perspective?

     

    Cheers,

    Gurvinder


    0 0

    I would like to find out if it is possible to set up one dedicated AD user to be the one connecting to MS SQL 2008 DB every time any of the Crystal 2011 reports on (SAP BI 4.0 SP4 Windows Tomcat) are run by any AD users logged into BI launch pad (currently SSO with AD is set up).
     
    As far as I see now the options are limited ether by path through SSO for every user logged in and running Crystal, creating dedicated user for connection to DB and setting up in Crystal DB connection, asking for user credentials at the runtime.


    Currently 32bit DNS set up with SQL server authentication.


    Thanks in advance


    0 0

    Dear Experts,

     

    I have a two jsp codes where it produces a tabular webpage output similar to Instance manager.

     

    1. I would like to add Error Message to the code, I guess getErrorMessage() gives but not sure how to add it in the code.

    2. When the Folder Path is null the adjacent column data is moved left.

    3. Is it possible to run this code as a program object and schedule using CMC?

     

    Code-1

    ------------------------

    <%@ page import="com.crystaldecisions.sdk.plugin.desktop.program.*,

    com.crystaldecisions.sdk.framework.*,

    com.crystaldecisions.sdk.occa.infostore.*,

    com.crystaldecisions.sdk.exception.*,

    java.io.FileWriter, java.io.IOException,

    com.crystaldecisions.sdk.properties.IProperties,

    com.crystaldecisions.sdk.properties.IProperty,

    com.crystaldecisions.sdk.plugin.desktop.folder.*,

    java.util.*,java.text.*,

    java.io.*"

    %>

    <%@ page import="org.apache.poi.hssf.usermodel.HSSFSheet"%>

    <%@ page import="org.apache.poi.hssf.usermodel.HSSFWorkbook"%>

    <%@ page import="org.apache.poi.hssf.usermodel.HSSFCell"%>

    <%@ page import="org.apache.poi.hssf.usermodel.HSSFRow"%>

     

    <html>

    <head></head>

    <body>

    <table border="2" cellpadding="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber1">

    <tr>

      <th width="10%"> Id</th>

      <th width="20%"> Title</th>

      <th width="10%"> Type</th>

      <th width="10%"> Status</th>

      <th width="30%">Folder</th>

      <th width="20%">Owner</th>

      <th width="20%">NextRunTime </th>

      <th width="20%">CreationTime </th>

      <th width="20%">StartTime </th>

      <th width="20%">EndTime </th>

      <th width="20%">Recurrence </th>

      <th width="20%">Duration</th>

      <th width="20%">Server</th>

      <th width="20%">Destination</th>

      <th width="20%">Frequency</th>

     

    </tr>

    <%

    //<th width="30%">Folder Path </th>

     

     

      

            String user = request.getParameter("username");

      String password = request.getParameter("password");        

      String cmsName = request.getParameter("cmsname");        

      String cmsAuthType = request.getParameter("authType");

      String paramStartTime = request.getParameter("start");  

      String paramEndTime = request.getParameter("end");  

      String reportInstanceStartTime=null;

      String reportInstanceEndTime=null;

      String reportCreationTime=null;

      String statusCheck=null;

      String typeCheck=null;

      String reportOwner=null;

      String reportNextRuntime=null;

      String finalFolderPath=null;

      String recurringProp=null;

      long diffSeconds=0;

      String serverProp=null;

      java.util.Date startTime=null;

            java.util.Date endTime=null;

      java.util.Date creationTime=null;

      java.util.Date nextRunTime=null;

           

            String DATE_FORMAT="dd/MM/yyyy HH:mm:ss";

     

      IEnterpriseSession es=null;

      

      int index = 1;

       

          

      try

      {

      es = CrystalEnterprise.getSessionMgr().logon( user, password, cmsName, cmsAuthType);                

      IInfoStore iStore = (IInfoStore) es.getService("", "InfoStore");

      //IInfoObjects infoobjects = iStore .query("select si_name,si_nameduser,si_userfullname from ci_systemobjects where si_kind='user'"); 

      //IInfoObjects infoobjects = iStore .query("select top 10000 * from ci_infoobjects where si_instance=1 and si_starttime>='2014.12.01.00.00.00' and si_starttime<='2014.12.31.00.00.00' order by si_starttime desc");

      StringBuilder sqlQuery = new StringBuilder();

      sqlQuery.append("select * from ci_infoobjects where si_instance=1 and si_starttime>='")

      .append(paramStartTime)

      .append("' and si_starttime<='")

      .append(paramEndTime)

      .append("' order by si_starttime");

      IInfoObjects infoobjects = iStore.query(sqlQuery.toString());

     

      //IInfoObjects infoobjects = iStore .query("select * from ci_infoobjects where si_instance=1 and si_starttime>='2015.04.18.00.00.00' and si_starttime<='2015.04.19.20.00.00' order by si_starttime");

      //IInfoObjects infoobjects = iStore .query("select top 20000 * from ci_infoobjects where si_instance=1 and si_parentid='5474529' ");

      SimpleDateFormat sdf= new SimpleDateFormat(DATE_FORMAT);

      for(int i=0;i<infoobjects.size();i++)

      {

      int count=i+1;

      IInfoObject infoobject=(IInfoObject) infoobjects.get(i);

      IProperties reportProperties=(IProperties)infoobject.properties();

      ISchedulingInfo schedInfo=infoobject.getSchedulingInfo();

      IProperties schedProperties=schedInfo.properties();

      int reportID=infoobject.getID();

      String reportName=infoobject.getTitle();

      String reportKind=infoobject.getKind();

      out.println("<tr><td>"+reportID+"</td>");

      out.println("<td>"+reportName+"</td>");

      out.println("<td>"+reportKind+"</td>");

     

      int status=schedInfo.getStatus();

     

      switch(status)

      {

      case ISchedulingInfo.ScheduleStatus.COMPLETE: //Job is completed

      statusCheck="COMPLETE";

      out.println("<td>"+statusCheck+"</td>");

     

      break;

     

      case ISchedulingInfo.ScheduleStatus.FAILURE: //Job has failed.

      statusCheck="FAILURE";

      out.println("<td>"+statusCheck+"</td>");

     

      break;

        

      case ISchedulingInfo.ScheduleStatus.PAUSED: //Job is paused.

      statusCheck="PAUSED";

      out.println("<td>"+statusCheck+"</td>");

      break;

        

      case ISchedulingInfo.ScheduleStatus.PENDING: //Job is pending.

      statusCheck="PENDING";

      out.println("<td>"+statusCheck+"</td>");

      break;

        

      case ISchedulingInfo.ScheduleStatus.RUNNING: //Job is running.

      statusCheck="RUNNING";

      out.println("<td>"+statusCheck+"</td>");

      break;

     

      }

     

     

      int id=infoobject.getParentID();

     

     

     

      IInfoObjects infoobjects1 = iStore .query("SELECT * from CI_INFOOBJECTS WHERE  si_id="+id);

     

     

      IInfoObject infoobject1=(IInfoObject)infoobjects1.get(0);

     

     

     

      int parentid=infoobject1.getParentID();

     

     

      IInfoObjects infoobjects2 = iStore .query("SELECT * from CI_INFOOBJECTS WHERE  si_id="+parentid);

     

     

      IInfoObject infoobject2=(IInfoObject)infoobjects2.get(0);

      if(infoobject2.getKind().equals("Folder"))

      {

        finalFolderPath="/";

       IFolder iifolder=(IFolder)infoobject2;

       if(iifolder.getPath()!= null)

       {

        String path[]=iifolder.getPath();

        for(int fi=0;fi<path.length;fi++)

        {

         finalFolderPath =  "/"+path[fi]+ finalFolderPath;

      

        }

         finalFolderPath = finalFolderPath+iifolder.getTitle();

       }

       else

       {

        finalFolderPath=finalFolderPath+iifolder.getTitle();

       }

     

       out.println("<td>"+finalFolderPath+"</td>");

     

      }

     

      IProperty reportProperty=reportProperties.getProperty("SI_OWNER");

      reportOwner=reportProperty.getValue().toString();

      out.println("<td>"+reportOwner+"</td>");

           

      if(reportProperties.getProperty("SI_NEXTRUNTIME")  != null)

      {

      nextRunTime=reportProperties.getDate("SI_NEXTRUNTIME");

      reportNextRuntime=sdf.format(nextRunTime);

      out.println("<td>"+reportNextRuntime+"</td>");

      }

      else

      {

      reportNextRuntime="Property Doesnot exists";

      out.println("<td>"+reportNextRuntime+"</td>");

      }

     

     

     

      if(reportProperties.getProperty("SI_CREATION_TIME") != null)

      {

      creationTime = reportProperties.getDate("SI_CREATION_TIME");

      reportCreationTime=sdf.format(creationTime);

      out.println("<td>"+reportCreationTime+"</td>");

      }

      else

      {

      reportCreationTime="Property Doesnot exists";

      out.println("<td>"+reportCreationTime+"</td>");

      }

     

      if(reportProperties.getProperty("SI_STARTTIME") != null)

                    {

      startTime=reportProperties.getDate("SI_STARTTIME");

      reportInstanceStartTime=sdf.format(startTime);

      out.println("<td>"+reportInstanceStartTime+"</td>");

      startTime=sdf.parse(reportInstanceStartTime);

      }

      else

      {

      reportInstanceStartTime="Property Doesnot exists";

      out.println("<td>"+reportInstanceStartTime+"</td>");

      }

      if(reportProperties.getProperty("SI_ENDTIME") != null)

                    {

      endTime=reportProperties.getDate("SI_ENDTIME");

      reportInstanceEndTime=sdf.format(endTime);

      out.println("<td>"+reportInstanceEndTime+"</td>");

      endTime=sdf.parse(reportInstanceEndTime);

      }

      else

      {

      reportInstanceEndTime="Property Doesnot exists";

      out.println("<td>"+reportInstanceEndTime+"</td>");

      }

     

      IProperty recurringProperty=reportProperties.getProperty("SI_RECURRING");

      recurringProp=recurringProperty.getValue().toString();

      out.println("<td>"+recurringProp+"</td>");

      if(recurringProp.equals("false"))

      {

      long diff=endTime.getTime() - startTime.getTime();

      diffSeconds=diff/1000;

      out.println("<td>"+diffSeconds+"</td>");

      }

      else

      {

      out.println("<td>Not Applicable</td>");

      }

      IProperty serverProperty=schedProperties.getProperty("SI_MACHINE_USED");

      if(serverProperty!=null)

      {

      serverProp=serverProperty.getValue().toString();

      //out.println("<td>"+serverProp+"</td></tr>");

      out.println("<td>"+serverProp+"</td>");

      }

      else

      {

      serverProp="Server Not assigned";

      out.println("<td>"+serverProp+"</td>");

      }

      IProperty destProperty=schedProperties.getProperty("SI_DESTINATIONS");

      out.println("<td>"+destProperty+"</td>");

     

     

      int type=schedInfo.getType();

      //out.println(type);

      if (type!=0){

      switch(type)   

      {  

      case CeScheduleType.ONCE:    

      typeCheck="ONCE";  

      out.println("<td>"+typeCheck+"</td>");     

      break;

      

      case CeScheduleType.HOURLY:

      typeCheck="HOURLY"; 

      out.println("<td>"+typeCheck+"</td>"); 

      break;         

      case CeScheduleType.DAILY:   

      typeCheck="DAILY";  

      out.println("<td>"+typeCheck+"</td>"); 

      break;         

      case CeScheduleType.WEEKLY:

      typeCheck="WEEKLY";  

      out.println("<td>"+typeCheck+"</td>"); 

      break;       

      case CeScheduleType.MONTHLY:   

      typeCheck="MONTHLY";    

      out.println("<td>"+typeCheck+"</td>"); 

      break;        

      case CeScheduleType.NTH_DAY: 

      typeCheck="NTH_DAY";  

      out.println("<td>"+typeCheck+"</td>"); 

      break;           

      case CeScheduleType.FIRST_MONDAY:  

      typeCheck="FIRST_MONDAY";  

      out.println("<td>"+typeCheck+"</td>"); 

      break;         

      case CeScheduleType.LAST_DAY:   

      typeCheck="LAST_DAY";    

      out.println("<td>"+typeCheck+"</td>");   

      break;        

      case CeScheduleType.CALENDAR: 

      typeCheck="CALENDAR"; 

      out.println("<td>"+typeCheck+"</td>");    

      break;           

      case CeScheduleType.CALENDAR_TEMPLATE:

      typeCheck="CALENDAR_TEMPLATE";  

      out.println("<td>"+typeCheck+"</td>");    

      break;

      }

     

      }

      else {

      out.println("<td>Now</td>");

      }

                        index++;

     

      }

      }

     

     

          catch(SDKException e)

      {

      out.println(e.getMessage());

      }

      finally

      {

      es.logoff();

      }

    %>

     

    Code 2

    -----------------------

    <%

    %>

     

     

    <HTML>

      <HEAD>

        <TITLE></TITLE>

      </HEAD>

      <BODY>

      <table>

        <form action="InstanceDetails.jsp" method="post">

            <tr><td>CMS Name: </td><td><input name="cmsname" ></td></tr>

            <tr><td>User Name: </td><td><input name="username" ></td></tr>

            <tr><td>Password: </td><td><input type="password" name="password"></td></tr>

            <tr><td>Start</td><td><input name="start"></td></tr>

            <tr><td>End: </td><td><input name="end"></td></tr>

            <tr>

            <tr><td>Authentication Type:</td><td>

      <select name="authType" size=1 width="250">

                    <option value='secEnterprise' selected>Enterprise</option>

                    <option value='secLDAP'>LDAP</option>

                </select>

                </td></tr>

                <tr></tr>

            <tr><td>

          <P> </P><td></td></tr>

           <tr><td><INPUT type=submit value=submit></form></td></tr>

         

    </table>

    </BODY></HTML>

     

    Please advise


    0 0

    Hi Guys,

     

    Hope you can help me with this issue.

     

    I have BI 4.1 SP5 deployment on Tomcat with SSO for BI Launchpad fully working.

     

    I installed Live Office on a Windows 7 client.

     

    NOTE: I have also setup SSO for Live Office by following SAP Note:

    1646920 - How to configure Web Services Single Sign-On (dswsbobje) with Tomcat for SAP BusinessObjects Business Intelligence platform 4+

     

    When I try to connect to BI server through Enterprize authentication it is working. Can connect , browse content , embed reports into Excel.

     

    BUT, when I try to connect with Windows AD with "Enable Windows Active Directory Single Sing On" option, I get below error:

     

    LO Logging Error.png

     

    The user account through which I try to do SSO login is a member of appropriate AD Group and CAN SSO to BI Launchpad with no problems.

    With Live Office SSO I get above errors.

     

    Any clues as to the cause of this error ?

     

    Thank you for your feedback.

     

    Regards,

     

    Davor Mitrasevic


    0 0
  • 06/03/15--00:05: custom access level in BO4.0
  • Hello,

     

    I'm using BO 4.0 sp10 patch10, and I need create custom access level for webi, the right include view, refresh, design, save as.... but I don't want user save the document when they modified the report format or something else, is there any solution? thanks in advance.

    Capture.PNG

     

    regards,

    warrick.


    0 0

    Hello,

     

    When starting BI 4 Rich Client, we are on standalone mode.

    To log-in BI 4 platform we have to open login window (connected as ...).

     

    Is there any way to have this login window opening automatically when Rich Client starts ?

     

    Thanks for your help

     

    Antoine


    0 0

    Hi all,

     

    We are currently moving all our servers on a new place. Not physically, but by doing VM full copy and restore.

     

    Included our BO4.1 server and Oracle database (cms repo) --> with a new server name.

     

    before : OLDBOSERVER

    now : NEWBOSERVER

     

    Oracle was duplicated without issue.

     

    After copy I did :

     

    - changes on tnsname.ora (for CMS and AUDIT)

    - modified the CLuster name to : NEWBOSERVER

    - Started SIA

     

    with the link : http://NEWBOSERVER:8080/BOE/CMC/ and /BOE/BI/

     

    everything seems working well

     

    .... but everything isn't clean.

     

    - All small server on the SIA has still named like

    OLDBOSERVER.AdaptiveJobServer

    OLDBOSERVER.WebIntelligenceProcessingServer

    OLDBOSERVER..... and so on.


    - The SIA is still named with OLDBOSERVER


    Do you think that this procedure is OK ?

    Is it an issue if this production server keep those OLDBOSERVER name ?


    thank you for your answers.

    C.


    0 0
  • 06/03/15--06:05: Guide for starters
  • Hello All,

     

    We have given access to business users to 4.1 environment to write reports.  We need some training manual/guide to help the users to build their own reports. Can you please help

     

    Thanks in advance.

     

    Regards,

    S


    0 0

    Hello Members,

     

    We have a requirement to remove old data in our auditing database as the audit database schema has reached 85 % of capacity. What criterion has to be kept in mind to perform this activity.

     

     

    As there are couple of tables what should be our consideration. Should the data to be deleted be in sync with the time stamp? Is it advisable to remove data only from a particular table?

     

    Need your inputs.

     

    Thanks,

    Arvind Pandalai


    0 0

    Hi all

    does anyone know what the Template Document CUID is that gets recorded in the AUDIT_DETAIL table?

     

    I am trying to link the object CUIDs in the audit database to those in the CMS, and the template CUID doesn't always appear in the CMS. Any ideas why this would be?

     

    thanks in advance for any help

     

    Mark


    0 0

    Hi,

       I am running into a problem where the report takes 3-4 minutes to run directly on the CR server in infoview. The report gets generated correctly.When I call the same report from the browser it times out .After hitting the refresh button on the browser(IE 11) two to three times,the report gets generated.We are using websphere and the session timeout has been set to 60 minutes.The report uses 3 sub-reports to get the values.

     

    The same report gets generated from the browser when both the websphere and the CR server (2011) is on the same box.But when they are in different boxes,the report times out when it takes 3-4 minutes to run.I have checked all the timeout configuration in the crystal reports and none of them is set to timeout.

     

     

    Could you please let me know what could be wrong?

     

    Thanks

    Swagata


    0 0

    Our company is in the process of upgrading from Crystal Report Server 2008 to Crystal Server 2013 SP 5 (BI Platform 4.1 SP5).

     

    I have so far discovered the use of the .properties files to change the displayed name of the application and to control the authentication method of the BI Launch Pad login screen.

     

    I am simply trying to apply my company's logo to the BI Launch Pad login screen and to the top banner of the Launch Pad application.

     

    I have found the official documentation "SAP Business Objects BI Customization Guide".

    I have also found several tutorials online.

     

    Several of them refer to a "Template.zip" file located in Collaterals\CustomizationTemplate in the installation package.

    I have no such folder. I have the Collaterals folder, but no CustomizationTemplate inside of it.

     

    The Crystal Server 2013 SP5 installer I used was from the "Download Object" number 51049038_1 and 51049038_2 (if that helps).

     

    I have spent far too long trying to track down the info and make this work, so I thought I'd send out the question to the community hoping someone can point out my error.

    Any help would be appreciated!


    0 0

    Hi,

       I am running into a problem where the report takes 3-4 minutes to run directly on the CR server in infoview.The report gets generated correctly when you run it directly on the CR server.When I call the same report from the browser it times out giving me HTTP 404 error .After hitting the refresh button 2-3 times ,the report gets generated.We are using websphere and the session timeout has been set  to 60 minutes.The report uses 3 subreports to get the values

     

     

    The same report gets generated when both the websphere and the CR server (2011) is on the same box.But when they are in different boxes,the report times out when it takes 3-4 mintes to run.I have checked all the timeout configuration in the Crystal Report Server and all of them have timeouts more than 10 minutes.

     

    Any idea?

     

    Thanks

    Swagata


    0 0

    We are unable to publish a report from Crystal Reports 2013 to our BI Platorm (4.1) instance.  All other functions of BI platform seem to be working.  Has anyone els had any experience with this issue or any thoughts or suggestions.  We receive this error when trying to connect to the Enterprise server from out local machines: Transport error: Communication failure.(FWM 00001).  We do NOT have any problems logging into BI Platform or pinging the sever from our laptops.

     

    The BI Platform 4.1 instance has been recently loaded.  We did import all of our report objects from the old system to this system.  They run, but we cannot upload new reports.


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