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Web Intelligence Processing Server Active Session Issue

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Hi all,

 

I have faced an issue that I cannot open web intelligence report from the browser (error message: unable to connect to service webiplugin.webisession from server).

 

Then I check the Web Intelligence processing server and found the number of active session reached the limit number for maximum connections (50 by default).

 

I have tried:

 

1. Restart web intelligence processing server

2. Restart SIA

3. Restart the Operating server

4. Clone web intelligence processing server

5. Increase number of maximum connections

6. Disable, stop, enable, start web intelligence processing server

 

But I still face the same error message when I open the web intelligence report.

 

So anyone know the root cause and solution for this issue.

 

(I have tried to open web intelligence report from web intelligence rich client, it was work)


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