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Publications being in running state for a long time

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Hi Experts

 

Our publications are scheduled on a daily basis.We make use of dynamic recipients in our publications.

 

Both source and Dynamic recipient use Crystal reports.

 

We are on BI 4.0 SP6 and this application in hosted on Windows server 2003 R2.

 

The problem is that,for last few days,our publications  are always in a running state.

 

To debug the issue,we rescheduled the publications and noted the following:

 

a)As soon as the  publication started,a session was created in the database,which means the reports were being processed.

 

b)After some time when we checked,their were no sessions at the database level,which means that report processing was complete.

 

c)Now came the post processing phase,where reports were to be scheduled to individual users in the form of excel sheet.

 

This is where we think the issue is coming.

 

From what we could observe,it seems an issue with the delivery of reports to end users.

 

Can anyone please guide us what could be the real issue here as the publications are in "running state" for a long time.

 

Is it an issue with the AJS or APS.

 

Thanks in advance


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