Upgrade BI4.0 SP6 to BI4.1 SP2 Error

Hi,

we were able to successfully update our development system from BI4.0 SP 6 to BI4.1 SP2, but the update of the production system in the form of BI 4.0 SP6 to SP2 BI4.1 we have this error:

• The AdaptiveProcessingServer (APS) is 'Running with Errors'
• The sub service 'Adaptive Connectivity Service' says 'The service did not start'

The two servers have the same operating system (Windows 2008 R2) and configuration, the only difference sames to be that:

Dev.System:

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(the label in english)

PRD System:

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(the label are in Italian)

When we have installed BI in Dev System we have selected english in the wizard installer, in the PRD system italian.

This can cause our problem?

We have applied the solution proposed in the KBA 1998678 with no result.

I've attached the log of the APS for more detailed.

Thanks in advance,

Laura