Crystal Reports VS 2008 "The request could not be submitted for background processing"

Hi,

I am going to try to explain this issue the best I can. Please let me know if you need any other information or have any ideas as I have exhausted my resources. We have an ASP.NET application that has highly formatted crystal reports in them that the users can export as PDFs. All reports export without a problem when the application is run off of our desktops. The reports use a sql server authenticated user, executing stored procedures, and each subreport is linked by the main parameter. We are using Visual Studio 2008 version 3.5 SP1 with Crystal Reports Basic for Visual Studio 2008 on Windows 7 Enterprise SP1. We have designed the reports in Crystal Reports XI Release 2 and imported them into the ASP.NET application. When trying to export the reports as PDFs from the development or production servers, we get the error message below for some, not all, reports:

System.Runtime.InteropServices.COMException (0x800002AD):  Error in File C:\Windows\TEMP\KeyAccountProfile {9FA5C095-77A2-425D-AC6B-8BB66B435336}.rpt: The request could not be submitted for background processing.     at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext)     at CrystalDecisions.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)

We have cleared the temp directory on the servers before exporting and are still receiving the error. We have installed Crystal Reports Basic Runtime for Visual Studio (10.5.2.0) on both servers. I have identified the underlying issue to one stored procedure/subreport that is causing the report to fail. The weird thing is, when we change the connection to point to development, the stored procedure/subreport runs fine for the report that generates an error when run from production, and the data is the exact same. I have tried rebuilding the subreport but the error still appears even though it runs fine for other reports.

I have been through the document below, and othe similar issues in the forums, but still have not found a resolution. I was trying to use the "modules" application put since this is an ASP.NET application I am unsure of which executable I should be looking at.

http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/50a6f5e8-8164-2b10-7ca4-b5089df76b33?QuickLink=index&overridelayout=true&36837934524320

Thanks in advance for your assistance,

Brad Hood