Hello,
Our organization is having issues with reports that have been schedule that are failing due to an expired or reset password. Every 90 days the company requires us to change all of our passwords and for some reason all of the BO scheduled reports are keeping the old password of the person who scheduled it. Therefore, every 3 months, they all have to go back to their reports and reschedule them with their new credentials. I have an admin account whos password doesn't expire but there are only a handful of us that have these while everyone else is having to deal with these rescheduled.
The error that we receive is:
login error. [Logon failure: unknown user name or bad password.]: [CrystalEnterprise.DiskUnmanaged]
Is there a way to set these scheduled reports up to run on current credentials instead of running on whatever credentials seem to saved in the schedule itself?
Thank you for your time,
Aaron