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4.1 SP2 install errors - FWM 20030

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Having a lot of problems trying to install BOXI 4.1 SP2 onto a Windows 2008 R2 Server. Install log shows errors as shown at the bottom of my post.

 

I have searched on here for errors and these are the things I've already tried:

 

Made the install user a local admin

Ran Windows Updates to get completely up to date on server (newly built VM)

Allowed BOXI ports through the firewall on BOXI server and DB server

Turned Anti Virus off for the duration of the install on both servers

Made the BO CMS user a sysadmin (already owner / default schema of the BO CMS database)

Ran vcredist_x64.exe (Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) )

deleted the BO CMS database / user and recreated

deleted and recreated the BO CMS ODBC datasource (64 bit)

 

When the install finishes, if I try to run the Central Configuration Manager, I get these errors (also in the Event Viewer):

 

"Activation context generation failed for "E:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\SvcMgr.exe". Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found. Please use sxstrace.exe for detailed diagnosis."

 

 

These are sample errors from the install log:

 

16:43:55.716 Locating enterprise nodes on this machine...

16:43:55.825 ERROR: An unexpected internal error occurred. AddNode - No suitable enterprise nodes could be found (FWM 23066)

16:43:55.934 2014/10/09, 04:43:55: RunRedistProgram: return value -1

...

...

...

 

16:52:00.605 AgentServer connected to: 127.0.0.1:4520

16:52:00.620 Current working dir: E:\SAP BusinessObjects\InstallData\logs\2014.10.09.16.15.48\

16:52:00.620 NativeActionExecutor: temporarily updating path. Adding to path: E:\SAP BusinessObjects\InstallData\InstallCache\platform.services.cms.cpp.cms-4.0-core-64\14.1.2.1121\actions\

16:52:00.620 Set environment variable 'Path': 'E:\SAP BusinessObjects\InstallData\InstallCache\platform.services.cms.cpp.cms-4.0-core-64\14.1.2.1121\actions\'.

16:52:00.620 Prepend to environment variable 'Path': 'E:\SAP BusinessObjects\InstallData\InstallCache\platform.services.cms.cpp.cms-4.0-core-64\14.1.2.1121\actions\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;E:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;E:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;E:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\'.

16:52:00.620 NativeActionExecutor: calling action entry point.

16:52:00.620 2014/10/09, 04:52:00: Starting WaitForCMS

16:52:00.620 2014/10/09, 04:52:00: Connecting to CMS using existing CMS password

16:52:00.620 2014/10/09, 04:52:00: Waiting for CMS to start...

16:52:00.620 2014/10/09, 04:52:00: cmdLine: ["E:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\bin\java.exe" -Dtracelog.logdir="E:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Logging\\" -jar "E:\SAP BusinessObjects\\SAP BusinessObjects Enterprise XI 4.0\java\lib\cmslogon.jar" "SLC-HR-01:6400" Administrator "********" secEnterprise "E:\\SAP BusinessObjects\\SAP BusinessObjects Enterprise XI 4.0\\Logging\\\\\\waitforcms.log"]

16:52:04.162 *#*_*FWM 20030|Could not reach CMS 'SLC-HR-01:6400'. Specify the correct host and port and check for network issues. (FWM 20030)|Could not reach CMS 'SLC-HR-01:6400'. Specify the correct host and port and check for network issues. (FWM 20030)*_*#*

 

 

16:52:04.583 2014/10/09, 04:52:04: RunRedistProgram: return value 2

16:52:04.583 2014/10/09, 04:52:04: CMS is up, but cannot log on to CMS. Trying again...

16:52:04.583 2014/10/09, 04:52:04: ... waited for 0 seconds ...

16:52:37.716 *#*_*FWM 20030|Could not reach CMS 'SLC-HR-01:6400'. Specify the correct host and port and check for network issues. (FWM 20030)|Could not reach CMS 'SLC-HR-01:6400'. Specify the correct host and port and check for network issues. (FWM 20030)*_*#*

 

 

16:52:37.934 2014/10/09, 04:52:37: RunRedistProgram: return value 2

16:52:37.934 2014/10/09, 04:52:37: CMS is up, but cannot log on to CMS. Trying again...

16:52:37.934 2014/10/09, 04:52:37: ... waited for 30 seconds ...

16:53:11.348 *#*_*FWM 20030|Could not reach CMS 'SLC-HR-01:6400'. Specify the correct host and port and check for network issues. (FWM 20030)|Could not reach CMS 'SLC-HR-01:6400'. Specify the correct host and port and check for network issues. (FWM 20030)*_*#*

 

I am by no means an expert in this area so any advice greatly appreciated.


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