I have a report with 24 columns which is written on CR XI. We created custom page size on the printer attached to developers machine. Custom page size allowed additional canvas space to accommodate formatting. We assigned the same printer to infoview as a default printer.
Every thing works as designed however, when we view the report on infoView, the report is not showing atleast 3 lines on each page. These are 3 typical lines appearing at the bottom of the page (Detail section of Crystal). In the group tree, we can find the objects pertaining to those missing lines. Also the total includes the amounts from the missing lines. An export to any of the supported format will not bring in the missing lines either.
When I view the report from CR XI, there are no issues. Export directly from CR XI is working fine too. The issue is only with this custom page size on infoview. All other standard formats are functioning normally.
What can we do to see the missing lines (data) in the report on infoview? Do we need to make additional settings on infoView/ CMC to see entire data in case of a custom page size?
Please advice. We are on BOXI 3.1
Thanks
Sunil