Hi BO experts,
We are facing an issue that needs expert views for a solution.
We upgraded from BO XIR2 to BI 4.1 SP05. We had many Deski reports and many schedules running on them.
Converting all Deski report to Webi report was not immediately feasible for us so we came up with below:
Using DCP allow users to run old Deski report from their local machines.
As due to security in our organization , Email directly from workstations is not allowed so we created a dedicated scheduling server to schedule public deski reports to send email to users.
Server OS is Windows server 2012 R2
DCP installations steps:
Install BO 3.1 SP07
Install BI 4.1 SP05
Copy DCP folder files from 3.1 to 4.1
Open the Deski client tool from BO 3.1 and login.
Test report runs and then through ‘Export to repository’ option go to schedule button and select file as PDF, run ‘Now’ and destination as ‘Email’. Complete all required fields in Email destination and hit OK.
Then complete the export to repository flow.
A task gets generated in Task scheduler of server. When the task runs task scheduler shows that it was successful but we never get an Email.
As per SAP we configured Email Destination settings in Adaptive Job server to have relay info in both fields ‘Host’ and ‘Domain Name’
We enabled the DCP trace and log. When we look at the logs found that the schedule job do not have SMTP server name and have just Server Name=””. it is able to run report successfully but when tries to send email it does not have server name and fails.We tested and verified from the scheduler server that it is able to telnet on port 25 to SMTP server and send emails
Has anyone faced similar issue or could guide us to check things we might be missing.
Thanks in advance.