Hello,
We are on dashboard 4.0 . Recently when are are checking for the improvement of performance of our dashboards, we came to know that even though the queries are executed for multiple times, 'Dashboards cache server' is not processing the cached queries (though the data is getting cached) instead 'Dashboards processing server' itself is processing the bex queries in all the subsequent times which is in turn hindering the performance.
Cache hit ratio under Dashboards cache server metrics remains 0% all the time.
Please tell me how can I invoke the cache server to process the queries instead of processing server in the subsequent times? Am I missing any settings?
Also, please tell me how long would the data in the cache memory reside? Is it the "Idle connection timeout" or "Security cache timeout" which needs to be modified?