Hello everyone,
We are facing the login issue with CMC in BO4.1 SP2 and below are the error message in CMC and logs from various files in the logging folder on the server.
Error message upon logon to CMC:
Account information not recognized: Could not reach CMS '<ServerName>'. The CMS on machine 'ServerName' was stopped due to a critical error. (FWM 20031)
Logs
file name: error_cms6400
| 35101 | The root server reported an error Initialization Failure. (Reason: The server has problems using TCP/IP. The port number you are using is probably already in use.). |
file name:SIA_TPCBOBJ_trace.000001
Server Intelligence Agent: CMS <ServerName>.CentralManagementServer has failed and the Server Intelligence Agent has not been able to connect to the cluster. Please verify your CMS port and database settings are correct.
file name:cms_TPCBOBJ.CentralManagementServer_ncs
M [Thr 9476] *** ERROR => NI raw handle failed to be initilized at IDEL to CONNECTED, connection to agent destination failed to be established in agent 1 [ncsmtdatasen 137]
M [Thr 9476] NCS_ProcExit API invoked
We tried all the steps 1 - 5 indicated by K Rahul RaoDec 30, 2014 6:57 AM in the post http://scn.sap.com/thread/3672746but couldn't get the CMC back up.
Additional posts referred from scn:
https://scn.sap.com/docs/DOC-56772
http://scn.sap.com/thread/3435859
http://scn.sap.com/thread/3596909
Any pointers will be really helpful.
Thanks,
Anil