Good Day,
We recently changed Internet Service Providers and our Static WAN IP. Once we made the IP change, we received SMTP_E_TCPSOCKET_SEND(3) for all reports that are sent to email recipients. Nothing in the program changed, only the WAN IP.
Since our old WAN is not yet disconnected, I changed back to the old IP, and what you know, no errors. Emails sent successfully. So I have isolated the WAN IP Change as the broken link. Is there an IP binding in Business Objects to the WAN Address?
I am a super newbie to Business Objects. This is my fist client running the software, and furthermore my first encounter with troubleshooting the application.
Can anyone out their help?
Thanks!!
Joe Pennel
