Hi All,
Sometimes, we get the below error when users login to InfoView:
InfoView Login Error "Account Information Not Recognized. The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department."
When users try after sometime, they are able to login into InfoView.
Can someone please let me know, why we get such errors from time to time. Last month also, we had users complaining about this error.
Thanks