Our company is in the process of upgrading from Crystal Report Server 2008 to Crystal Server 2013 SP 5 (BI Platform 4.1 SP5).
I have so far discovered the use of the .properties files to change the displayed name of the application and to control the authentication method of the BI Launch Pad login screen.
I am simply trying to apply my company's logo to the BI Launch Pad login screen and to the top banner of the Launch Pad application.
I have found the official documentation "SAP Business Objects BI Customization Guide".
I have also found several tutorials online.
Several of them refer to a "Template.zip" file located in Collaterals\CustomizationTemplate in the installation package.
I have no such folder. I have the Collaterals folder, but no CustomizationTemplate inside of it.
The Crystal Server 2013 SP5 installer I used was from the "Download Object" number 51049038_1 and 51049038_2 (if that helps).
I have spent far too long trying to track down the info and make this work, so I thought I'd send out the question to the community hoping someone can point out my error.
Any help would be appreciated!