Hello All,

  I have seen many articles but still could not understand what is the issue so starting a new discussion. I am not able to open the

  BI launch pad in safari from my Iphone and error MOB 06031 from SAP BI app when trying with administrator id to SAP BI app, but can access CMC from the browser. Below error comes while accessing BI launch pad.

HTTP Status 500 - javax.servlet.ServletException: java.lang.Error: java.lang.NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of a null object returned from com.businessobjects.bip.core.web.internal.jsf.component.UILogonComponent.getAuthType()

type Status report

messagejavax.servlet.ServletException: java.lang.Error: java.lang.NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of a null object returned from com.businessobjects.bip.core.web.internal.jsf.component.UILogonComponent.getAuthType()

descriptionThe server encountered an internal error that prevented it from fulfilling this request.

Apache Tomcat/7.0.55

Thank you in advance

Regards

Haradev