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Refreshing time differs from admin and end user

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A report was created by an admin account and takes 7 seconds to refresh. Refreshing by an end user with refreshing rights takes about 82 seconds. When the end user is added to the admin group it takes again just 7 seconds. Looking at the rights I see no reason why rights might be an issue, no conflicts with inherited rights whatsoever.

The end user is a member of the primary user group with content-standard and to give refreshing rights, the user is added to a add-on group Content Refreshing, which is in hierarchy on the same level as the Administrators group.

I don't understand the difference, and for reports with a refreshing time of about 3 minutes the time for the end user will rise to about 21 minutes, which is not acceptable.

Anybody with the same experience or solution?

 

System: BO4.0 SP 6 on Windows 2008 R2 server, browsers used IE 8 and Google Chrome. BO 4.0 APS fully dedicated, max Gb memory used. No java version conflict.

 

Thanks,

Cees


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