Hi everybody,i'm facing some issues with web intelligence and i'd like to ask you for your advice.
We have 2 BO 4.1 separate installations ,in 2 separate servers (BusinessObjects 4.1 Support Pack 2 Versión: 14.1.2.1121 and SAP BusinessObjects BI Platform 4.1 Support Pack 1 Version: 14.1.1.1036).
When i try to launch web-intelligence from the BI Launch Pad, i get the next error:
I get this error no matter what BO instalattion of the 2 mentioned is used, so i think it's something related to the java runtime versión or configuration.
Beside the problem mentioned above, we have another problem when running web-i in a different client machine. In this case, web-i launches succesfully, but in runtime, when trying to create a query or doing some other common tasks, we get the next error:
When we tried to update the java re in the first machine(the one with the error of the first image) the rich client stopped working also, and it was working fine before that.
I don't think this could be an installation issue beacause it is present in both installations and they are different versions and different servers, besides there are 2 different errors depending on which client machine you try to enter
Any advices or help?
Thans for reading this!