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Crystal RAS is not responding

Hello, Sometimes Crystal RAS is not responding and unable to restart from CCM. When this goes not responding, we have to kill it form task manager to restart. Do you know how to troubleshoot this?

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crystal compatiblility with bi4.1

Hi,  We are on BO 3.1 using crystal 2011. when we migrate to BI4.1 do we need to install crystal 2013 client? Can I have crystal 2011 and Crystal 2013 client installed on same client machine? Thanks

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How to remove Home tab in BI Launch Pad

Hi Experts, When i login to BI Launch Pad, by default i will land in Home page and also there will be Document tab next to home page. I want to remove both Home and Document tab and add new custom...

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Connect BO to ABAP Function

Hi Experts, I'm trying to build a report out of the standard ABAP Function BAPI_AR_ACC_GETOPENITEMS (Function Group: 3007)I'm able to create the connection on Information Design Tool, and I'm able to...

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Windows AD authentication impacting HANA database credentials

Hello,I've recently setup Windows AD authentication in BI 4.1 SP5, and users are reporting that after they login using AD authentication, their database connection does not work. Here's a breakdown of...

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Crystal export to CSV with delimiters not working for Currency and Time fields!

Hi, We have a Crystal report and trying to export it to CSV with pipe(|) delimiter in BI Launch pad, but it's only working for string and number fields. Currency and DateTime fields are exported...

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Upgrade contents from 4.0 to 4.1 in Minimal Time

Hello All, We are moving from BI4.0 to 4.1. I have been asked by my client to come up with some options to reduce/ minimize the time for content migration using Promotion Management. What are some of...

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Upgrading large 3.1 system to 4.1

We have a large 3.1 production environment.  In our POC run, UMT ran for 48 hours to migrate to 4.1.  After upgrading from 3.1 Prod to 4.1 Dev using UMT and after validation should we use LCM to...

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Windows AD for BI4.1

Hi , We are upgrading from BO3.1 to BI4.1. We are running into issues when trying to configure Windows-AD integration . Here are the steps we followed- 1. Restarted the SIA on new BI4.1 box with 3.1...

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Urgent - Error while triggering workflow using java api

We are getting below error while triggering workflow using java api. Where as same workflow is executing successfully if we launch from SAP MDM Data Manager. ERROR =>...

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getting IUser objects in JSON format

hi, in my application, i get IUser or IInfoObjects by query. after that i need to convert them JSON format to store them in MongoDB but i always get mapping and stackoverflow error. is there any way to...

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SMTP Setting on Distributed Enviornment.

I am getting error not able to send the email out with attachment in the distributed sever. We have 2 servers running on 4.1 SP 5.Same setting works on a stand alone on sand box. Server is registered...

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Doing a reposcan on a FRS which is on a remote server

Hi All,  Could someone let me know how I can run a run a reposcan on the FRS(Both input and output) which resides in a separate server? I can connect to the FRS as a shared drive and view the contents...

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Locate a cr based on table used there?

I have some old processes when I first started on CR, using a static table created on the server nightly. I would like to convert these to dynamic now,but how to locate in my folder, it will only give...

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Design studio document just keep Clocking when we open in LaunchPad

Hi,We have a BI4.1 SP5  on 'X' Server  where we have Design Studio Add-on installed and have Tomcat Server also installed. When we login in to BILaunchPad using the Tomcat server which we installed on...

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BI4.1 migration (crystal reports error)

Hi,We have migrated from 3.1 to 4.1 and all the crystal reports from 3.1 showing up as crystal report 2013 are failing with error Failed to load database information -Error code CRWEB00000119. Do the...

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Index awareness Prompt Issue (Working in IDT, but not in WEBI)

I have experienced an issue on "Index Awareness Prompt"The "Index Awareness Prompt" is working in IDT query panel, I can see the "description" valus has been replaced by key value, so far so good; but...

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How to list all the folders in BO 4.1 using java SDK ?

Hi,      I have to list all the folders of Universes and Reports in the repository. I have found that all the reports in BO will store under Report folder 23 and Universes will store under Root folder...

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Size of IFRS > OFRS

Hi Experts, Our current environment is on XI 3.1 Sp3 Fp 3.6 with a 2 node cluster environment and FileStore is on a shared drive. When I logged into the server I observed that out of 750 GB HDD, 450 GB...

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Dynamic Prompts to publication via VBSCRIPT

Hi All,  Is it possible to dynamically pass the prompt value to a publication via vbscript? Also, i would like to know if is it possible to schedule a batch of 10 publications at once using VBScript?...

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