We have a report scheduled to run at 7:00AM every morning Monday - Friday. In the last week we have noticed that this report will show as running in CMC's instance manager more than an hour after it is scheduled to run. When this happens, we need to stop/start the print spooler and manually run the report from CMC. If we don't recycle the print spooler other jobs will stack up and show as running without indication they will complete or fail. Other reports may not show as running, but we will receive the failure notification we set up for them when restarting the print spooler.
Ou
r BI platform runs on a single node. Windows 2008 R2 64 bit. Our print servers are also running on 2008 R2 64 bit. Most printer are using the HP universal driver - HP Universal Printing PCL 6 (v5.4).
Has anyone else had similar issues? What did you do to resolve it?