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Unable to start the SIA/CMS under the service account

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Kerberos Service Account setup.PNG

Getting the FWM 00003 error in both BI 4.0 and XI 3.1 systems. Service accounts and service principals are already set on Windows AD.

 

Following steps i performed:

1.Added the service account to the local administrator‘s group on BO server where the service account is running a SIA/CMS.

2. Granted the local policy Act as Part of the operating system.

3.  Server Intelligence Agent (SIA) is running via the service account after changing it from local admin.

 

However when i do Manage Servers then it's not allowing me to logon CMS with the Windows AD Service Account. Please see the attached error.

I tried with other combinations as well, but no help. Could you kindly advise. Thanks.


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