After upgrading to BI4.0 SP8 P1 my client is seeing this when right-clicking on a report in BI Launchpad. Based on SAP Note 1877259 I have verified that the Mobile components have been deployed, but this is still appearing. Because the original upgrade was from SP2, we've even gone to far as to completely uninstall everything on the QA web server (including deleting all "BusinessObjects" entries from the registry as well as deleting the whole install folder after the uninstall) and reinstall starting with the SP7 full install to make sure that the mobile components were installed, but that has not resolved the problem either.
Has anyone seen this before? If so, how did you resolve it?
Thanks!
-Dell